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Reverse Freedom Mortgage
Chad Peck · 801-809-3872

Required before you apply for a HECM

Counseling comes first. Here's what to expect.

Before anyone can apply for a reverse mortgage, HUD requires a session with an independent, HUD-approved counselor. It happens by phone or in person, usually takes about an hour, and ends with a certificate.

The counselor doesn't work for a lender and has nothing to gain from your decision. That's the point of the requirement.

How the session works

  1. You choose the agency

    Your loan officer must give you a list of HUD-approved counseling agencies — and is prohibited from steering you toward any particular one. The choice is yours alone.

  2. You schedule directly with them

    You contact the agency yourself. Fees vary by agency, and some offer reduced-cost or no-cost counseling depending on your circumstances. Ask when you call.

  3. The counselor walks through the program

    How a reverse mortgage works, what your ongoing obligations are — property taxes, homeowners insurance, upkeep, living in the home as your primary residence — and what alternatives exist. Counselors are not permitted to quote you specific lender pricing.

  4. You receive your counseling certificate

    Both you and the counselor sign it. You give a copy to your lender, and the application can formally begin.

Find an approved counselor

Take it with you

National Over the Phone

Thirteen HUD-approved national agencies with direct numbers, on one page. Most people counsel by phone. Local agencies come with your personalized list.

Download the list · PDF
Search by ZIP

Find an agency near you

HUD's counselor locator, searchable by distance, language, and whether they meet in person or by phone. Set “Type of Counseling” to reverse mortgage — not every housing counselor can issue a HECM certificate.

Open HUD's locator
Or call HUD directly (800) 569-4287

When you call to schedule

The agency will ask you two questions almost immediately. Knowing the answers keeps a five-minute call from turning into a callback.

  1. “What type of reverse mortgage are you applying for?”

    Most commonly a HECM — the FHA-insured program. If you're buying a home rather than borrowing against one you already own, say HECM for Purchase. If you're refinancing an existing reverse mortgage, say so.

  2. “Did your lender give you an access code?”

    This lets the counselor pull your documents before the session. Without it, some agencies will mail everything to you first and won't book until it arrives.

Important — read this to your counselor
Documents are posted at docport.org
Your access code

Don't have your code? It's issued with your documents and is unique to you. Call or text and we'll get it to you the same day.

801-809-3872 chad@reversefreedom.com

What to have in front of you

Your counselor will work through your actual numbers, not general examples. Three of these are personalized to you, and some agencies won't schedule the session until they have them.

Personalized to your situation

The three documents your counselor will ask about

Request my three documents
  1. Comparison of Loan Products

    Your options side by side — how each affects what you can access and what it costs. The counselor uses this to walk through the trade-offs without recommending one.

  2. Amortization Schedule

    How the loan balance grows year by year if you make no payments, and what happens to your remaining equity over time.

  3. Total Annual Loan Cost (TALC) Disclosure

    The all-in annual cost of the loan expressed as a single rate, required on every reverse mortgage. It lets you compare costs across different holding periods.

Also on the counselor's list

Your counselor will expect you to have Preparing for Your Counseling Session and Use Your Home to Stay at Home as well — both are in the packet below, free to download now.

You don't need a lender picked out to get counseled — but if you have a proposal, bring these. We'll prepare all three for your situation at no cost and with no obligation.

Your pre-counseling packet

These are the documents we're required to give you before counseling, in the order worth reading them. The first two are the ones your counselor will ask about. None of them is a sales piece — they come from HUD, an industry association, the National Council on Aging, and a federal regulator. Working through them first makes your counseling session far more useful.

Document 1 of 4 · Start here

Preparing for Your Counseling Session

HUD's own overview of what counseling is, what the counselor will and won't do, and the six steps from booking to certificate.

  • What to expect from your counselor
  • The six steps of the counseling process
  • Payment plan options explained
  • Alternatives your counselor must cover
U.S. Dept. of Housing & Urban Development
4 pages · Public domain
Download · PDF
Document 2 of 4

Reverse Mortgage Self-Evaluation

Seven questions to work through before you apply. The most useful thing to read first, because it's about whether this fits you at all.

  • How you'd actually use the proceeds
  • Whether your spouse will be a co-borrower
  • Effects on Medicaid and SSI
  • Other ways to supplement retirement income
National Reverse Mortgage Lenders Association
Revised January 2025 · 6 pages
Download · PDF
Document 3 of 4

Use Your Home to Stay at Home©

The official reverse mortgage consumer booklet approved by HUD. Your counselor will likely work from it.

  • How a HECM works, and what it costs
  • Other ways to tap home equity, compared
  • Housing alternatives worth considering
  • Benefit programs you may already qualify for
National Council on Aging · 2021
Reproduced unaltered under CC BY-ND 3.0
Download · PDF
Document 4 of 4

Know Your Rights and Responsibilities

What living with a reverse mortgage actually requires. Written for borrowers, which is exactly why it's worth reading before you become one.

  • The three requirements that keep the loan in good standing
  • What counts as default, and how to avoid it
  • Non-borrowing spouse protections
  • What happens to the home and your heirs
Consumer Financial Protection Bureau · 2021
24 pages · Public domain
Download · PDF

What your counselor will cover

HUD sets the agenda, not the lender. Every session works through the same required topics, applied to your circumstances.

Section B

Your needs and circumstances

  • How your age affects eligibility and access to equity
  • How your property value affects what's available
  • How long you plan to stay, and what that does to costs
  • Existing liens that must be paid off first
  • Recurring and future expenses
  • The effect on your heirs and your estate
Section C

Borrower and property eligibility

  • Who qualifies as a borrower
  • Which property types are eligible
  • Repairs or modifications that may be required
  • Properties held in trust
Section D

Loan features and costs

  • The types of reverse mortgage products that exist
  • Lending limits and principal limits
  • Payment plan options — line of credit, term, tenure
  • How interest rates work
  • That you keep title, and when the debt is repaid
  • The non-recourse protection
  • Mortgage insurance premiums and closing costs
Sections E & F

After closing, and alternatives

  • How funds are disbursed and what you owe going forward
  • Other living and ownership arrangements
  • Other ways to reach the same goal without a reverse mortgage
  • Community services and programs in your area
  • Public benefits you may be eligible for

Topics follow HUD's HECM Counseling Protocol (Handbook 7610.1). If a purchase or an annuity is involved, those get their own required discussion.

You'll be asked about money twice

Both your counselor and your lender will ask about income and expenses. They're separate reviews, done by different people, for different reasons — and it catches a lot of people off guard.

First — during counseling

Your counselor's budget review

Your counselor walks through your monthly income and expenses using a budget tool, and screens you for benefit programs you may already qualify for.

Purpose
To help you see whether a reverse mortgage actually solves the problem you're trying to solve — or whether something else would.
Does it affect approval?
No. Your counselor makes no lending decision and cannot approve or deny anything. There is no pass or fail.
What to have handy
A rough sense of monthly income and what you spend. Use the worksheet below — estimates are fine.
Later — after you apply

The lender's Financial Assessment

HUD has required lenders to complete a Financial Assessment on every reverse mortgage since 2015. It reviews income, credit, and your history of paying property charges.

Purpose
To confirm you can keep up with property taxes, homeowners insurance, and upkeep over the life of the loan.
Does it affect approval?
Yes. It can also trigger a Life Expectancy Set-Aside — money reserved from your proceeds to pay taxes and insurance, which reduces what's available to you.
What to have handy
Actual documentation. This one is verified, not estimated.
Free · Online or on paper

Monthly budget worksheet

Every category your counselor is likely to ask about — income, home expenses, living costs, debts. Fill it in online and it adds up as you type, or print the blank form and use a pen. Either way it takes minutes instead of catching you off guard, and nothing is sent to us.

A note on who's who

Chad Peck, Principal Lending Manager at Reverse Freedom Mortgage Chad Peck
NMLS #310031
No steering

This page is published by Chad Peck, a licensed loan originator with Reverse Freedom Mortgage. He is not a counselor and cannot counsel you. He also cannot recommend a specific counseling agency, sit in on your session, or pay your counseling fee — those are all prohibited, and for good reason. Use HUD's tools above to pick your own agency.

If you'd like the written list of approved agencies for your area sent over, request it below.

Request your documents

A few details let us run your actual numbers, not examples. We'll send your Comparison of Loan Products, Amortization Schedule, and TALC disclosure, plus the HUD-approved agency list for your area.

How to reach you
About the home — needed to run your numbers

No Social Security number, no credit pull, and no application. Estimates are fine — we'll confirm the details with you.

Requesting these documents does not start a loan application and does not obligate you to anything. You are free to choose any HUD-approved agency, including ones not on the list we send.